Our water heater was leaking and I expected that it needed to be replaced. I searched the internet for reputable water heater repair service companies. Many results came up and I started calling a couple of the big name providers for quotes. I was a bit sticker shocked as I did not expect that costs would be over $2k so I continued my search for other companies without the big advertised name. I narrowed results to companies who are out of Auburn which is closer to my area in Lakeland Hills. Came across Ready Energy Solutions since it had 5 star reviews. I read many of the reviews and decided to call. Alex politely answered and we discussed the issue and he gave me an estimated quote over the phone. To my surprise it was better than the quotes I received from the others. In agreement, Alex scheduled me for the next day. His service tech came on time and immediately started the work. Alex kept me updated by text and also showed up to work with his tech and complete the job. He provided me with information on the new water heater and answered all my questions. He even registered the new water heater for warranty with the manufacturer on my behalf. Alex and his team were very respectful, responsive, and professional. They definitely deserve 5 stars for their work and more than fair cost of services. I want to add that my furnace fan came on to include my bathtoom fan and would not shut off unless I turned off the electrical breaker that powers the bathroom fan and lights. For a couple days I tried to figure it out without success. Since it coincidentally happened during the water heater replacement, and knowing that Ready Energy Solutions was primarily advertised as a heating and cooling company, I of course, contacted Alex. He wanted to come by first thing in the morning but worked with me to schedule at my convenience. When he arrived, he not only found the issue immediately but fixed it in minutes. I am so impressed with Alex and his company and plan to only use them moving forward for all my water heater, and HVAC needs. I will be sure to recommend Ready Energy Solutions. Thank you Alex for an excellent 5 star service experience!
Ready Energy Solutions replied: Colin, thanks for writing all this out. A leaking water heater is stressful, and we're happy we could get the new one in the next day and register the warranty for you. Sorry you had to fight with that furnace fan for a couple of days. Glad it was a quick fix once we got there. We'll gladly take care of your water heater and HVAC in Lakeland Hills from here on. Alex
