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HEAT PUMP REPAIR

Heat Pump Repair in Federal Way, WA

Damp winters keep a Federal Way heat pump busy. When it ices over or stops heating, we find the cause and price it before we touch it.

// HEAT PUMP REPAIR IN FEDERAL WAY

A heat pump in Federal Way works most of the year, heating through wet winters and cooling in summer. When it quits, we test it at your house, show you what failed, and give you the price before any work starts.

Any hour, a person answers

Describe what it’s doing and we’ll tell you what it likely means.

Leaves and fir needles

We clear what’s packed into the outdoor coil. Blocked airflow makes a heat pump struggle.

Salt air near the Sound

Close to the water in Dumas Bay, Adelaide or Marine Hills, we check the outdoor coil for corrosion.

Repair or replace, both priced

On an older unit we write both numbers down so you can compare.

// WHICH ONE ARE YOU?

Broken right now, or planning ahead?

Heat pump stopped working?

Nights and weekends too.

Heat pump getting old?

// WHAT WE CHECK FIRST

The four things we look at on a Federal Way heat pump call

We start with what the unit is doing, then work through these.

Ice that won't clear

A little frost is normal in damp cold weather, and the defrost cycle melts it. Thick ice that stays means part of that cycle failed.

Airflow on both sides

A clogged filter inside or a blocked coil outside makes the unit work harder and heat less.

The electrical parts

Capacitors and contactors wear out. When one fails, the outdoor unit often won’t start.

Refrigerant, and where it went

If the charge is low, there’s a leak somewhere. We look for it before adding any.

// A FAST FIX VERSUS A REAL ONE

What a real heat pump repair includes

A fast fix can get it running tonight and leave the cause in place until the next cold snap.

The fast fix

Our repair

// WHAT CUSTOMERS SAY

What customers wrote after the work was done

5.0 on Google
Qva Tony
March 2026
★★★★★

Excellent company! Yesterday, March 13, my indoor unit stopped working. I called several companies, including the one that originally installed my heat pump, and they all said they could come on Wednesday or Thursday. Ready Energy Solutions told me they would be here early the next morning—and they were. They showed up on time, had a great customer-oriented attitude, quickly diagnosed and fixed the problem, and the price was very reasonable. From now on, they are my go-to company. Highly recommended! Tony Aguila

Ruslan Ovechkin
September 2025
★★★★★

Great service and very reasonable prices! I worked with Alex several times already - 2 water heater replacements and an older heat pump repair. In all cases they were promptly at site and literally taking care of the problem within couple of days. Very happy working with them!

Dana Frischer
January 2025
★★★★★

Ready Energy Solutions is hands down the best HVAC company in the South Sound. When our Lennox heat pump stopped working, we called them and were lucky enough to have Alex come to our home, even after hours, to troubleshoot the issue. He quickly identified the problem and fixed it right then and there—no hassle, no waiting. I was expecting a hefty after-hours fee, but to my surprise, the cost was extremely reasonable. It's rare to find such prompt, professional service at such a fair price. We couldn’t be more pleased with the experience. Ready Energy Solutions has earned a permanent spot in our speed dial for any future HVAC needs. Highly recommended!

Fita kareta
October 2026
★★★★★

I’m a house flipper and have used Ready Energy more than five times. They have been amazing every single time! Their quality of work and speed are excellent, and their pricing is very competitive. They have a well-equipped, friendly, professional, and energetic team that gets the job done right. I highly recommend Ready Energy to anyone looking for heat pump or AC installation or service. I’ll definitely continue using them for my future projects!

Ready Energy Solutions replied: Fita, more than five projects together and still counting. On a flip, speed matters as much as quality, and we work hard to give you both. The crew will love reading this. See you on the next house.

Scott Wittstock
July 2026
★★★★★

We have completed four different projects with Ready Energy Solutions, and Alex and his team have been great to work with every time. At our home, they installed a large Mitsubishi with a ducted unit and two ceiling cassettes. They also ran new ductwork, made sure everything was functioning properly, and adjusted an existing system by relocating units and completing some custom work. The system they recommended is working great, and we have been very happy with the results. At our rental home, they installed an American Standard ducted system with a gas furnace and heat pump for air conditioning. That system has also worked very well. Most recently, they installed a Heat & Glo fireplace insert, including the gas line, chimney work, and chimney cap. The finished project turned out great, and we love the new fireplace. Alex and his team are knowledgeable, reliable, flexible, and easy to work with. They have handled several complex projects for us, and the results have consistently been excellent. I highly recommend Ready Energy Solutions.

Ready Energy Solutions replied: Scott, four projects in and every one has been a little different: the Mitsubishi ducted system with the two ceiling cassettes at your home, the American Standard furnace and heat pump at the rental, and now the Heat & Glo fireplace insert. Thank you for trusting us with all of it. Enjoy that fireplace this winter. Alex

KariAnne Gow
May 2026
★★★★★

Alex and his crew were excellent!!! We needed our heat pump disconnected and moved and then reattached once a cement pad was poured. They made time the next day (which was a Sunday) to detached it so Monday the pad could be done. When I requested they come out to hook it back up again the fit us in the next day. They not only hooked it back up but made sure all the fittings were in good condition and protections on the lines were new. They have made a customer for life 😁

Ryan Lee
April 2026
★★★★★

Alex was great to work with. They installed two heat pumps on my property and the whole process was seamless. Very fair prices and great communication. Highly recommend them for anybody looking for hvac needs.

Dean Williams
April 2026
★★★★★

It always takes me a lot of time to make a decision based on competitive bidding interviewing different companies to make my final decision. I certainly am glad I chose ready energy solutions for my recent installation.We had a new Mitsubishi heat pump installed at our home. The bid they gave was extraordinarily good. The work was fabulous and quick. I can highly recommend this company for their quality work and speedy response to inquiries. Thank you, Alex and your whole team for getting us in the heat again!

John Jacobsen
August 2025
★★★★★

Alex and his crew had a fairly substantial job to do at our place they replaced an older HVAC unit with a new Mitsubishi 3.5 ton air handler & 3.5 ton heat pump. In addition they installed a Bradford White 50 gal. heat pump water heater. To say the very least, their focus was extraordinary and professional. The entire project took roughly a day and a half and the finished work was exacting. I absolutely recommend Ready Energy Solutions without hesitation. The pricing was competitive, their demeanor professional, and the finished systems beyond our expectations.

Arnel Hadzic
March 2025
★★★★★

Alex and his team gave by far the best quote out of several for a new heating and air conditioning furnace and heat pump. They were professional, on time, and easy to talk to. Completed the entire job in one day! Would highly recommend to anyone looking for air conditioning and heating equipment. 5/5 stars! Thank you Alex and team.

John Alparslan
March 2025
★★★★★

Alex is really good. Competitive price, and fast installation. Alex removed my oil furnace and installed heat pump. Have been very happy

Christopher Strautman
December 2024
★★★★★

Alex and his company were recommended from my GC who we were actively working with for a remodeled attic space. Our heat pump was starting to show its age (13+ years) and it made sense to get in HVAC installed with a mini-split connection for the new livable upstairs space. End to end a frictionless, professional, and well communicative experience. I'm really impressed with the speed and efficiency Alex and his team worked to get the job done.

Neeraj Kiran
November 2024
★★★★★

Very happy with their service. called few people regarding installation of new heat pump at our house But ready energy solution they offered us best price from all of them. Alex was very professional and knowledgeable and answered all my questions and concern. You won’t be disappointed if anyone hire them .highly recommended.

Rohanika Sharma
November 2024
★★★★★

Alex and Roman arrived on time , were knowledgeable and professional about the job, cleaned up the area after the job, offered the most affordable price and we are very happy with our new heat pump!

Taylor Halperin
October 2024
★★★★★

Alex and the team installed a Mitsubishi heat pump and an AC split in my home. They did a great job -- quick, high-quality service and the guys were very friendly and professional. I recommend Ready Energy Solutions over any other energy company in town.

Andrew Bound
October 2024
★★★★★

Our GC had hired them as a subcontractor and I’m so thankful they did. The team was very fast installing a heat pump and mini split system. Everything was straight and centered and looks fantastic. They also moved a gas line and made it look easy. 10/10, would happily work with again

Omar Belaggoun
September 2024
★★★★★

Ready Energy Solutions did a fantastic job! Alex and his team were on time, completed the heat pump installation quickly, and delivered top-quality work and equipment at a fair price. The installers were skilled, professional, and efficient. I highly recommend Alex and Ready Energy Solutions, and I’ll definitely hiring them for future HVAC needs.

Roman
September 2024
★★★★★

The entire Ready Energy Solutions team was outstanding. We had a wonderful experience with installation of a heat pump and air handler. They did a great job educating us about our options, helping us optimize efficiency, install the system, and communicating about the process. Guys were particularly helpful and professional beyond words. Would work with them again in a heartbeat. 12/10

Dima
August 2024
★★★★★

Alex with his Team install a two zone Mitsubishi heat pump for me, The whole process was super simple and their crew Dima and Nazar did an excellent job. In addition to high quality of work they was very nice and respectful. Definitely recommend this company to everyone best service for a way lower price than others companies.

Mark Furumasu
August 2024
★★★★★

Ready Energy solution LLC Is a great company, they responded on all my inquires quickly, on time to install my heat pump. Their price was very reasonable, I found the larger establish companies tend to gouge you. Their a younger company, but I’m very happy with their work and i

Yosief Abraha
August 2024
★★★★★

Alex and his guy’s Dima and Nazar installed a two Mitsubishi heat pump for me . Great service for a best price I found. The guys are real professionals they get done the whole system in one day, inspections passed next day after installation without any issues

Dan O'Malley
August 2024
★★★★★

Ready Energy installed a Mitsubishi heat pump system and did a great job. They were efficient, cleaned up after the job, and had the best price that I found. Highly recommend.

Rogers Ngo
August 2024
★★★★★

Alex and his team installed a heat pump at my house. They did great work at a fair price, and didn’t take more than a day. The work looks great and has been working flawlessly for the last 6 months and going.

J L
August 2024
★★★★★

Ready Energy Solutions is a great company to deal with. Alex and his team came into my home and installed a furnace/heat pump. Don't be fooled by the big companies you see on TV. Give Ready Energy Solutions a try.

Mark S
July 2024
★★★★★

Alex and his team installed two Mitsubishi heat pumps for me. One was a ductless mini split, the other was central air. He was punctual and professional from start to end. He was easy to communicate with, and offered a competitive price. Permits passed no issues.

Drey S
July 2024
★★★★★

I recently had the pleasure of working with Ready Energy Solutions LLC for the installation of an AC heat pump, and I must say I am thoroughly impressed with their service. Not only did they complete the installation in a timely manner, but they also did a fantastic job at a very competitive price. I am now enjoying the benefits of a well-installed AC heat pump thanks to Ready Energy Solutions LLC. I highly recommend them to anyone in need of reliable and affordable HVAC services.

Yonas Tekie
September 2026
★★★★★

5/5 Stars — Absolutely fantastic service! Alex came out to fix our heater, and we couldn't be more impressed with his work. He arrived right on time, diagnosed the issue quickly, and had everything back up and running smoothly in no time. Alex was extremely professional, knowledgeable, and polite throughout the whole process. He took the time to explain what went wrong and gave us great advice on how to keep the system running efficiently. Honest, skilled, and reliable technicians like Alex are hard to come by—we’ll definitely be calling him for any future heating or cooling needs and highly recommend him to anyone looking for top-notch service!

Ready Energy Solutions replied: Glad we got your heater running again so fast, Yonas. It's always worth a few minutes to explain what went wrong, so you know what to watch for next time. We'll be here whenever you need heating or cooling help. Alex

Hekmat Ahmadi
February 2025
★★★★★

It was a good experience working with Alex, he came to my house, fix the small problem and gave me nice suggestions about my HVAC system. Thank you Alex

Henry Baidoo-Williams
February 2025
★★★★★

My HVAC stopped working, leading to a very cold home overnight. I reached out to Ready Energy Solutions. They were very responsive, very professional. Within a few hours, (about 2 hours), they dropped by the house to check the issue. They were able to diagnose the issue properly and correctly, and suggested a mitigation to resolve the issue. I will recommend them anytime you have HVAC issues.

Keiton SHANNON-GARVEY
January 2025
★★★★★

Really amazing work! Great customer service and fast. In just one day he had the parts and it was installed. Highly recommended!

Cathie Felix
December 2024
★★★★★

I'd like to thank Alex from Ready Energy Solutions for being professional, on time, and getting the job done! I will definitely use Ready Energy Solutions in the future. And the price for my repair was more than fair! Thank you again!

Carrie Campbell
November 2024
★★★★★

I got a quote for a new transformer and control board for 3K from a different company. I called Ready energy just to get a second opinion. He got to work right away. It turned out the control board was just fine. Ready energy not only gave me a quote that was very reasonable, they were very honest and didnt take advantage of me. The repair was quick and easy. I highly recommend them.

Gary Tumber
October 2024
★★★★★

Ready Energy Solutions saved me when we were having issues with our heating and cooling. We had two other companies come by and try to diagnose the issue but weren't able to. Ready Energy Solutions was able to quickly diagnose the problem and resolve the issue quickly, all at a reasonable price. Highly recommend!

yunyi zhang
August 2024
★★★★★

Alex is my guy! Super fair price. He would work until 9pm until the problem solved!

nataliya namozova
August 2024
★★★★★

Want to share my fantastic experience with Ready Energy Solutions: My 4 years old system quit working at the heat wave, and I called to a company who installed the system for me back in the time, they sent their technician to diagnose what’s goes wrong, the technician came around 9am and was here until 5pm, after that he said the system is not repairable and has to be changed. The next day their company sent me the 18000$ quote for a whole new system. Its was too expensive for me so i decided to call few more companies to get bids from them and find cheaper option. The next company I called was Ready Energy Solutions , Alex was on the phone with me he asked me why do we decided to change 4 years old system to a new one, I told him everything the other company told me and Alex said it’s sounds like they just want to sell you a new system and he can send their technicians to diagnose maybe the system is still fixable, I agreed on it and their technicians Roman and Igor came at the same day, they were extremely friendly, courteous and knowledgeable. After an hour of work they had the system running by replacing some small part. I highly recommend Ready Energy Solutions to everyone, they really want to help you not just trying to scam you and make money on you like some big companies here in Seattle. Thank you Alex for saving me 18000$!!!

Metro 206
August 2024
★★★★★

They came on time as they told me a few days before. Fixed my issue and did a great job. They were also really nice about it and also showed me what to look for next time I have an issue! Really recommend them and thank you guys!

paul tuaoa
July 2026
★★★★★

I got a few quotes from different company’s and I’m so glad i followed my heart 🥰 with Alec, I didn’t feel rushed or as if he was a salesman. He just got to the point and now my home is much cooler for the summer and I know will be Heated for the winter for a much better price 🥰 these guys were amazing!!!!

Ready Energy Solutions replied: Paul, this one made our day. No pressure is how we like to work: tell you what you need, give you a fair price, and let you decide. Glad the house is cooler now, and it'll keep you warm this winter too. Alex

terrence canlas
June 2026
★★★★★

This is the BEST company for your HVAC needs. I’m sure there are good companies out there, but it’s the little things that set the exceptional ones apart. Alex , from the day he took my phone call on a SUNDAY has been nothing but professional, kind , and understanding. The Crew that worked were GREAT AND EFFICIENT! Clean work and an admirable work ethic . These guys are just that good!

Ready Energy Solutions replied: Terrence, I'll pass this on to the crew. They take pride in clean work, and it's great to hear you noticed. Thanks for giving us a shot on that Sunday call. Glad you're all set for heating and cooling now. Alex

Ryan Pelletier
June 2026
★★★★★

I am a general contractor on the east side and I have worked with Alec on a lots of projects. Him and his team are fast and reliable, happy to help with all different types of projects, and do excellent work. I highly recommend him for any homeowner or contractor looking for a go to HVAC team.

Ready Energy Solutions replied: Always good working with you on the Eastside, Ryan. Builders need an HVAC crew that shows up when the schedule says, and we take that seriously. See you on the next job. Alex

Ruslan Beletskiy
May 2026
★★★★★

Good people work here.

Ready Energy Solutions replied: Thanks, Ruslan. I'll make sure the team sees this. Alex

Alex Carey
May 2026
★★★★★

After reaching out for a quote, Alex arrived within 3 hours and I had a quote in hand that night. They were very patient with my follow up questions as I compared the quotes from several vendors, and ultimately moved forward with Ready Energy Solutions. Scheduling was a breeze and within a week of accepting the quote the installation was complete with efficiency and professionalism. I’d highly recommend this team for any of your HVAC needs.

Kamlin
May 2026
★★★★★

Showed up on time and got the job done quickly. Fair price, would hire again.

Eran Shahar
May 2026
★★★★★

Great service, highly professional and competitive, honest pricing. Alex performed a thorough analysis, gave detailed overview of the problem (exactly the analysis that other gave), then expedited the service to the next day due to the urgency. Installation was performed well, and the technicians left the site clean and ready. Price was fair and competitive . Highly recommended !

Michael Busch
April 2026
★★★★★

I had a great experience with Alex and his company. They were professional and took care of business. He and his crew didn’t waste any time and the process went very smoothly. I was referred by a friend and I would refer them as well.

Shannon Yenser
April 2026
★★★★★

Great service! Fast, knowledgeable and great pricing!

Mustapha Jobarteh
March 2026
★★★★★

Ready energy solutions is the best in this industry. They are reliable, fast, honest and maintain integrity. I called couple of businesses, some showed up late, others never finished the quote. I trust them with any HVAC. The number one to called for all your heating and cooling systems.

Suzanna Werede
January 2026
★★★★★

Ready Energy Solutions did a fantastic job installing our new hvac. They were on time, professional, and kept the area clean. The team explained the new system's operation clearly. Great service and responsible prices, Highly recommend!

Aradom Ablelom
January 2026
★★★★★

I recently had the pleasure of working with Ready Energy Solutions, and I cannot express how impressed I am with their service and commitment to customer satisfaction. From the initial consultation to the final installation, the entire process was seamless and efficient. Mr Teshim and his team at Ready Energy Solutions is incredibly knowledgeable and professional. They took the time to understand my energy needs and provided a tailored solution that perfectly matched my requirements. They guided me through every step, explaining the benefits of their energy-efficient products and helping me make informed decisions without any pressure. They only offer top-notch products that not only reduce energy bills but also contribute positively to the environment. The installation team was punctual, respectful of my home, and completed the project within the promised timeline. I wholeheartedly recommend Ready Energy Solutions to anyone looking to improve their energy efficiency and reduce their carbon footprint. They truly deliver on their promise of providing reliable and sustainable energy solutions. Thank you, Ready Energy Solutions, for an exceptional experience!

asgedom dirar
December 2025
★★★★★

The service was amazing and fast. They are really helpful and reliable! 10/10 would recommend

R L Robbins
October 2025
★★★★★

Excellent excellent service. They are knowledgeable efficient, professional, intelligent young men, so polite and a pleasure to work with. They are the best in this business. I most highly recommend them.

leo m
July 2025
★★★★★

Alex and his team did great job on my new house. They was very fast and they knew what they was doing. If I ever need them in the future I will definitely call them.

Miraf Maird
June 2025
★★★★★

The installers were great! Worked diligently, polite and left everything very clean. Great work. Most definitely I will recommend Ready Energy solutions.😊👌🏾

Yiyao Zhao
June 2025
★★★★★

A few years ago, my home was unfortunately renovated by an unqualified contractor who cut off the original HVAC ductwork. This year, I hired Ready Energy Solutions to replace the entire HVAC system, and I couldn’t be more satisfied with their service. Not only were they reasonably priced and highly efficient, but the quality of their work was also outstanding. Since the original ductwork couldn’t be repaired, they installed new vents—and I was amazed at how seamless and beautiful the results were. The airflow is even stronger now, and the new setup blends perfectly into the home. I highly recommend Ready Energy Solutions. They’re professional, detail-oriented, and truly care about getting the job done right.

Iman Saleh
June 2025
★★★★★

Early this year or late last year in the mid winter my heater had broke. It was very cold. My electrician recommend ready Energy solutions and the next day a new heater was installed and up and running. They were the consummate professionals in the installation in the removal of the old one. The cost was lower than I expected.

Ton That Dai Hai
April 2025
★★★★★

Very happy with Ready Energy Solutions. They did great job and super friendly. I would strongly recommend Alex and his team.

Ready Energy Solutions replied: Thank you for your feedback Hai. We're pleased to hear you were happy with our service. We truly appreciate your recommendation and are here if you ever need anything in the future!

Ray K
April 2025
★★★★★

Extremely professional and clean. This is the 2nd time we hire Alex and his team, and we couldn’t be happier!

Ricardo Fernandes
March 2025
★★★★★

Top notch! They provided a fast, efficient service, with excellent quality equipment and a reasonable pricing. They made all the adjustments necessary for the equipment to fit in the space i had available and cleaned everything up in the end. Couldn't be more satisfied!

Jess Chappell
February 2025
★★★★★

Excellent communication and expedited service. Highly recommended!

Ronny Frischer
January 2025
★★★★★

I couldn’t be more impressed with Ready Energy Solutions! From start to finish, they exceeded my expectations in every way. Their team was professional, knowledgeable, and efficient, and the quality of their work was top-notch. They truly went above and beyond to ensure everything was done right. What really stood out to me, though, was their fair pricing. It’s rare to find a company that provides such high-quality service at such reasonable rates. No hidden fees, no upselling – just honest, transparent pricing that made me feel confident in my decision to choose them. Even after the job was complete, their commitment to customer satisfaction didn’t stop. I had an urgent issue one evening, and to my surprise, they offered prompt after-hours service with a smile! It’s clear that Ready Energy Solutions truly values its customers and is always there when you need them most. I highly recommend them to anyone looking for reliable, affordable, and top-quality energy solutions. They’ve definitely earned my trust, and I’ll be reaching out to them for any future needs!

Ramil Abbasov
December 2024
★★★★★

I’d like to share some information about this company. They are very knowledgeable about their business. They provide high-quality work at a fair price. Safety is first priority for me and they did great job. Thank you!

MJC MJC
December 2024
★★★★★

These guys are the best. Very professional, and friendly. If you’re looking for honest cooling and heating company, look no further. Thank you, Alex and Roman!

Koki 1
December 2024
★★★★★

They did a great job . Above and beyond Thank you so much

Rosalba Nolasco
November 2024
★★★★★

There company is very organized and precessional and great results.

Marie “Remi” Hong
October 2024
★★★★★

It was very easy to get in touch with this company. They had a tech message me right away and he gave me all the details I needed to know about the appointment right off the bat. The service itself was fast and thorough, the tech was very respectful and kind. I like companies that make things easy and Ready Energy Solutions definitely made it easy, so thank you! I'll be using you again for my next service.

Mara Finkelstein
September 2024
★★★★★

Alex and his team were on time, organized, no nonsense, easy to communicate. The job was done well!

aldo alejandro saavedra cruz
August 2024
★★★★★

They are very professional and they offer a really good price, I highly recommend them

Mike Aleshchenko
August 2024
★★★★★

I had a fantastic experience with Energy Solutions and specifically with Alex. He was incredibly knowledgeable and helpful when it came to installing a new heating and cooling system in my home. He was professional, efficient, and made sure that everything was working perfectly before he left. I highly recommend Energy Solutions and Alex for all of your heating and cooling needs. Thank you for providing top-notch service!

Helen Tewolde
August 2024
★★★★★

Very professional and trustworthy. Alex and his sales partner Teshim are extremely knowledgeable, efficient and very reasonable prices comparing to other companies. I am so glad I worked with this company. Highly recommended. Thank you.

Chai Chao
August 2024
★★★★★

Alex is really responsive, has a good work ethic, and the price is affordable. I will use him again and highly recommend Ready Energy Solutions.

Tiago Santiago
August 2024
★★★★★

Ready Anergy Solutions, they are very nice and professional, I made a deal with Alex and help me out with my project!

Usman Shakeel
August 2024
★★★★★

Amazing work. Very honest and great prices. Goes above and beyond to do quality work. I recommended them to at least 4 other friends and everyone had great experience. Highly recommended.

T A
July 2024
★★★★★

This guys Alex and Teshim are highly professional.I hired them multiple times to upgrade my hvac on my businesses. They don't mess around with schedule very punctual and their price is atleast 30% cheaper than competitors. I don't even know how do they make profit. This company is disrupting the industry monopoly of high prices by changing their strategy of sell more by tightening profit margin. Mainly their quality of work and brands they provide is top notch. Their warranty is higher than most companies. Highly recommended.

Sergei
July 2024
★★★★★

The best company, fair price, excellent equipment and fast service. Thank you!

Julia Ignatov
July 2024
★★★★★

I highly recommend this company. Fast and professional work! Punctual and competent specialists!

Michael N. Mbito
July 2024
★★★★★

Excellent service; excellent charges for an above the expectation work. Beat every contender for the job in every way.

// A REPAIR VISIT, IN ORDER

How a heat pump repair goes in Federal Way

Five steps. The price is in writing at step three.

1. Call us

Day or night. Tell us if it’s icing, blowing cool, making noise, or doing nothing.

2. We test it on site

Thermostat, indoor unit, outdoor unit and wiring, before anyone talks about parts.

3. Price in writing

You see the repair price before we start. On an older unit, you see a replacement price too.

4. The fix

If a part has to be ordered, we tell you the day it should arrive.

5. Tested in every mode

We run heating, cooling and a defrost cycle before we pack up.

// WHERE WE WORK IN FEDERAL WAY

Federal Way neighborhoods we work in

// GET IN TOUCH

We answer nights and weekends too

Tell us what your heat pump is doing right now. We’ll tell you if it can wait until morning, and you’ll see the repair price before we start.

// HEAT PUMP REPAIR QUESTIONS

What Federal Way homeowners ask when the heat pump acts up

Why is steam coming off my heat pump?

That’s usually the defrost cycle. In damp weather, frost builds on the outdoor coil and the unit melts it off every so often. Steam for a few minutes is normal. Ice that keeps building is not.

Why does my heat pump blow cool air in winter?

Air from a heat pump feels cooler than air from a gas furnace, even when it’s working. If the house won’t warm up, the usual causes are a failed outdoor part, low refrigerant, or a thermostat setting. Call and describe it.

Does salt air near the water hurt a heat pump?

It can. Salt speeds up corrosion on the outdoor coil, so homes close to the Sound see it more. We look at the coil when we’re out and tell you what we see.

Should I repair or replace an old heat pump?

Look at two things: its age and what failed. A capacitor on a five year old unit is an easy repair. A compressor on a fifteen year old one often isn’t worth it. We write down both prices and you decide. See heat pump replacement.

Do you fix heat pumps another company put in?

Yes. We work on all major brands, no matter who installed them.

What can I check before I call?

Three quick checks: the thermostat mode, the breaker for the outdoor unit, and the filter. Clear any leaves or snow from around the outdoor unit too. If it still won’t run, call us. More on our heat pump services.

// GET STARTED

Heating and cooling for homes across Greater Seattle

Heat pumps, furnaces, air conditioning and water heaters. The estimate is free, calls are answered 24 hours, and we work out your rebates before you commit to anything.

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